Spherik Limited Warranty
We offer a warranty against manufacturing defects and defective materials for all original products and accessories, as specified below.
ClaimContact your Spherik retailer to make a warranty claim. Proof of purchase is required. Click here for a list of Spherik retailers.
Duration of warranties
- Carbon road frames have a lifetime warranty for the original purchaser.
- Carbon MTB frames and swingarms of all full suspension bikes, as well as rigid aluminum, e-aluminum and carbon E-bike frames (E-road and E-MTB) are guaranteed for 5 years.
- Aluminum MTB frames and swingarms of SMT aluminum models are guaranteed for 3 years.
- Original Spherik forks, parts and components, brakes, baskets, meters, fenders, handlebars, anti-theft devices, pumps, rear racks, repair stands, rigid forks, saddles, seatposts, stems, tools, bottle cages and wheels are guaranteed for 2 years.
- Consumables such as tires, tubes and brake pads are not guaranteed.
- Rear suspension joint components, including bearings, rocker arm and hardware, electric bike motor, control unit and battery pack are warranted for 2 years or 600 charges, whichever comes first.
- Paint and decals are guaranteed for 1 year. The warranty does not apply to damage caused by the application or removal of a protective adhesive film.
Replacement in case of accidentIn the event that your frame is damaged in an accident, Spherik offers a discount on the replacement of the frame or parts not covered by the warranty.
The warranty does not apply in case of
- Claim by someone other than the original owner of the bike.
- Incorrect assembly.
- Improper maintenance.
- Repair by anyone other than an authorized dealer.
- Normal wear and tear.
- Installation of components, parts or accessories not originally designed or compatible with the bicycle sold.
- Modification of the frame, fork or components.
- Damage or failure due to accident, abuse, misuse or neglect.
- Bicycles used for commercial activities, including those used for rental, demonstration or in security fleets.